CB Resources & Troubleshooting

CB Resources & Troubleshooting

Course Modules

⚑️Class of 2020

⚑️Class of 2020
Module Completed Module In Progress Module Locked
⚑️Class of 2020 7457    

πŸ“š General / Misc. > Parent FAQs β€”

πŸ“š General / Misc. > Parent FAQs β€”
Module Completed Module In Progress Module Locked
πŸ“š General / Misc. > Parent FAQs β€” 7055    
  • Q: What does it mean to be enrolled in the Google Chrome Management System?
    Q: What does it mean to be enrolled in the Google Chrome Management System? Q: What does it mean to be enrolled in the Google Chrome Management System?
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
  • Q: When will my student have open access to her/his Chromebook?
    Q: When will my student have open access to her/his Chromebook? Q: When will my student have open access to her/his Chromebook?
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
  • Q: How long will Google provide updates for my child's Chromebook?
    Q: How long will Google provide updates for my child's Chromebook? Q: How long will Google provide updates for my child's Chromebook?
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete

πŸ“š General / Misc. > Student FAQs β€”

πŸ“š General / Misc. > Student FAQs β€”
Module Completed Module In Progress Module Locked
πŸ“š General / Misc. > Student FAQs β€” 7057    
  • Q: Do I need to bring my Chromebook every day?
    Q: Do I need to bring my Chromebook every day? Q: Do I need to bring my Chromebook every day?
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
  • Q: Are there restrictions on stickers/decals?
    Q: Are there restrictions on stickers/decals? Q: Are there restrictions on stickers/decals?
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
  • Q: What if my Chromebook is missing or stolen?
    Q: What if my Chromebook is missing or stolen? Q: What if my Chromebook is missing or stolen?
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
  • Q: What kind of case(s) do you recommend?
    Q: What kind of case(s) do you recommend? Q: What kind of case(s) do you recommend?
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete

πŸ“š General / Misc. > Tech Support β€”

πŸ“š General / Misc. > Tech Support β€”
Module Completed Module In Progress Module Locked
πŸ“š General / Misc. > Tech Support β€” 7056    
  • Q: Is technical support available?
    Q: Is technical support available? Q: Is technical support available?
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
  • Q: What do I need when I come in for support?
    Q: What do I need when I come in for support? Q: What do I need when I come in for support?
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete

πŸ“š General / Misc. > Printing β€”

πŸ“š General / Misc. > Printing β€”
Module Completed Module In Progress Module Locked
πŸ“š General / Misc. > Printing β€” 7058    
  • Q: Can I connect my Chromebook to a Printer at home?
    Q: Can I connect my Chromebook to a Printer at home? Q: Can I connect my Chromebook to a Printer at home?
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete

πŸ“š General / Misc. > Software β€”

πŸ“š General / Misc. > Software β€”
Module Completed Module In Progress Module Locked
πŸ“š General / Misc. > Software β€” 7068    
  • Can I install the Microsoft Office 365 apps on my Chromebook?
    Can I install the Microsoft Office 365 apps on my Chromebook? Can I install the Microsoft Office 365 apps on my Chromebook?
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete

πŸ“š General / Misc. > Warranty / Coverage β€”

πŸ“š General / Misc. > Warranty / Coverage β€”
Module Completed Module In Progress Module Locked
πŸ“š General / Misc. > Warranty / Coverage β€” 7059    
  • Q: Is insurance or are extended warranties available?
    Q: Is insurance or are extended warranties available? Q: Is insurance or are extended warranties available?
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
  • Q: Will there be a protection plan if the Chromebooks are damaged?
    Q: Will there be a protection plan if the Chromebooks are damaged? Q: Will there be a protection plan if the Chromebooks are damaged?
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete

πŸ“š Caring for your CB > General Care β€”

πŸ“š Caring for your CB > General Care β€”
Module Completed Module In Progress Module Locked
πŸ“š Caring for your CB > General Care β€” 7060    
  • Q: How do I properly care for my Chromebook?
    Q: How do I properly care for my Chromebook? Q: How do I properly care for my Chromebook?
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete

πŸ“š Caring for your CB > Cleaning β€”

πŸ“š Caring for your CB > Cleaning β€”
Module Completed Module In Progress Module Locked
πŸ“š Caring for your CB > Cleaning β€” 7061    
  • Q: How do I properly clean my Chromebook?
    Q: How do I properly clean my Chromebook? Q: How do I properly clean my Chromebook?
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete

πŸ“š Caring for your CB > Charging β€”

πŸ“š Caring for your CB > Charging β€”
Module Completed Module In Progress Module Locked
πŸ“š Caring for your CB > Charging β€” 7062    

πŸ“š Caring for your CB > Battery β€”

πŸ“š Caring for your CB > Battery β€”
Module Completed Module In Progress Module Locked
πŸ“š Caring for your CB > Battery β€” 7063    
  • Q: How do I properly care for the Chromebook Battery?
    Q: How do I properly care for the Chromebook Battery? Q: How do I properly care for the Chromebook Battery?
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
  • Q: How do I properly store my Chromebook long term?
    Q: How do I properly store my Chromebook long term? Q: How do I properly store my Chromebook long term?
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
  • Q: How do I purchase a replacement battery?
    Q: How do I purchase a replacement battery? Q: How do I purchase a replacement battery?
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
  • Q: How do I prepare my new battery for first-time use?
    Q: How do I prepare my new battery for first-time use? Q: How do I prepare my new battery for first-time use?
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete

πŸ“š Stylus > Replacement Tips β€”

πŸ“š Stylus > Replacement Tips β€”
Module Completed Module In Progress Module Locked
πŸ“š Stylus > Replacement Tips β€” 7064    
  • Q: Can I purchase a replacement tip for the stylus?
    Q: Can I purchase a replacement tip for the stylus? Q: Can I purchase a replacement tip for the stylus?
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete

πŸ“š Stylus > Replacement Stylus β€”

πŸ“š Stylus > Replacement Stylus β€”
Module Completed Module In Progress Module Locked
πŸ“š Stylus > Replacement Stylus β€” 7065    
  • Q: Where can I purchase another stylus? 2018-2019 Boylan Model (R751TN-C5P3-US)
    Q: Where can I purchase another stylus? 2018-2019 Boylan Model (R751TN-C5P3-US) Q: Where can I purchase another stylus? 2018-2019 Boylan Model (R751TN-C5P3-US)
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
  • Q: Where can I purchase another stylus? 2019-2020 Boylan Model (R851TN-C9DD-US)
    Q: Where can I purchase another stylus? 2019-2020 Boylan Model (R851TN-C9DD-US) Q: Where can I purchase another stylus? 2019-2020 Boylan Model (R851TN-C9DD-US)
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete

πŸ“š Chromebook Troubleshooting β€”

πŸ“š Chromebook Troubleshooting β€”
Module Completed Module In Progress Module Locked
πŸ“š Chromebook Troubleshooting β€” 7066    
  • Q: Chromebook sluggish?
    Q: Chromebook sluggish? Q: Chromebook sluggish?
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
  • Q: My Chromebook is not turning on / or I have a black screen (may/may not have a blue LED light)?
    Q: My Chromebook is not turning on / or I have a black screen (may/may not have a blue LED light)? Q: My Chromebook is not turning on / or I have a black screen (may/may not have a blue LED light)?
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
  • Q: Chromebook frozen (cursor is visible but not moving) or there are black bars across the screen?
    Q: Chromebook frozen (cursor is visible but not moving) or there are black bars across the screen? Q: Chromebook frozen (cursor is visible but not moving) or there are black bars across the screen?
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
  • Q: How do I fix "Aw, Snap" page crashes, and other loading errors, including "...Chrome ran out of memory..."?
    Q: How do I fix "Aw, Snap" page crashes, and other loading errors, including "...Chrome ran out of memory..."? Q: How do I fix "Aw, Snap" page crashes, and other loading errors, including "...Chrome ran out of memory..."?
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
  • Q: Chromebook is excessively hot to the touch?
    Q: Chromebook is excessively hot to the touch? Q: Chromebook is excessively hot to the touch?
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
  • Q: How do I manually update the Chrome OS (operating system)?
    Q: How do I manually update the Chrome OS (operating system)? Q: How do I manually update the Chrome OS (operating system)?
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
  • Q: My Pearson e-text says I need Flash, how do I enable Flash?
    Q: My Pearson e-text says I need Flash, how do I enable Flash? Q: My Pearson e-text says I need Flash, how do I enable Flash?
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
  • Q: How do I clear my Chromebook Chrome OS browser cache? and/or My Pearson eText won't load / I get a 400 error on my Chromebook.
    Q: How do I clear my Chromebook Chrome OS browser cache? and/or My Pearson eText won't load / I get a 400 error on my Chromebook. Q: How do I clear my Chromebook Chrome OS browser cache? and/or My Pearson eText won't load / I get a 400 error on my Chromebook.
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete

πŸ“š Chrome OS FAQs / Troubleshooting β€”

πŸ“š Chrome OS FAQs / Troubleshooting β€”
Module Completed Module In Progress Module Locked
πŸ“š Chrome OS FAQs / Troubleshooting β€” 7038    
  • Q: Is there a list of keyboard shortcuts; such as how do I take a screenshot?
    Q: Is there a list of keyboard shortcuts; such as how do I take a screenshot? Q: Is there a list of keyboard shortcuts; such as how do I take a screenshot?
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
  • Q: How to I zip or unzip files?
    Q: How to I zip or unzip files? Q: How to I zip or unzip files?
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
  • Q: Drive is redirecting me to Google Play how do I fix this?
    Q: Drive is redirecting me to Google Play how do I fix this? Q: Drive is redirecting me to Google Play how do I fix this?
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete

πŸ“š Chrome (Browser) FAQs / Troubleshooting β€”

πŸ“š Chrome (Browser) FAQs / Troubleshooting β€”
Module Completed Module In Progress Module Locked
πŸ“š Chrome (Browser) FAQs / Troubleshooting β€” 7040    
  • Q: How do I clear my Desktop Chrome browser cache? and/or my Pearson eText won't load / I get a 400 error on my Chrome browser (desktop).
    Q: How do I clear my Desktop Chrome browser cache? and/or my Pearson eText won't load / I get a 400 error on my Chrome browser (desktop). Q: How do I clear my Desktop Chrome browser cache? and/or my Pearson eText won't load / I get a 400 error on my Chrome browser (desktop).
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
  • Q: How can I reset Chrome Browser back to default settings?
    Q: How can I reset Chrome Browser back to default settings? Q: How can I reset Chrome Browser back to default settings?
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
  • test
    test test
    Score at least   Must score at least   to complete this module item Scored at least   Module item has been completed by scoring at least   View Must view in order to complete this module item Viewed Module item has been viewed and is complete Mark done Must mark this module item done in order to complete Marked done Module item marked as done and is complete Contribute Must contribute to this module item to complete it Contributed Contributed to this module item and is complete Submit Must submit this module item to complete it Submitted Module item submitted and is complete
 
minimum score must view must submit must contribute